Refund Policy
Erica's SetApart Studio · Last updated April 2026
Back to Home
Digital Product Policy
Due to the instant-access nature of digital products, all sales are final. We do not offer refunds once a digital file has been downloaded or accessed.
Exceptions
If you experience a technical issue that prevents you from accessing your purchase, please contact us within 7 days of purchase at [email protected]. We will work with you to resolve the issue or provide a replacement file.
Duplicate Purchases
If you accidentally purchase the same product twice, please contact us and we will issue a refund for the duplicate charge.
How to Contact Us
For any concerns about your order, email us at [email protected] with your order number and a description of the issue. We aim to respond within 1-2 business days.